Rachel is an intern with Calyx who is assisting with inbound ticket management and triage. If you call in to Calyx, Rachel is likely the first person you will talk to, and she will get your ticket routed over to the correct service team for resolution.
Rachel attends Ohio University pursuing a nursing degree, and will be with Calyx until later this summer. In her free time, Rachel volunteers in the pediatric departments at Rainbow Babies and Children and MetroHealth Medical Center.
A few facts about Rachel:
-Rachel has a pet sugar glider
-Enjoys reading, hiking and reading
-The last book Rachel read was Alex: The Life of a Child by Frank Deford